FAQ
Frequently asked questions
Do I need to pay in advance to book?
No. Online payment is not enabled on this site: you leave your request without card details and pay at the office when you collect the car.
Is a car held for me when I send a request?
No. A request is not a booking; the car is held once our team calls and confirms it. Please keep your phone reachable after sending it.
What documents do I need to rent a car?
A valid driving licence and an ID are enough. Minimum age and licence length depend on the car group and are stated on each group page.
How much is the deposit and when is it returned?
The deposit is shown on the page of the group you choose, is not added to the rental total, and is returned once the car comes back in order.
Is there a mileage limit?
Each group has a daily mileage allowance, shown in the search results. If you go over it, the per-kilometre rate on the group page applies.